Our Business Is Founded On Providing A Professional And Friendly Service Through Honesty, Quality Workmanship And Customer Focus
Our maintenance services are utilised by clients both in and around Alice Springs as in further remote areas of NT and interstate. Our fully equipped SWEL truck means we can come to you, wherever you are to provide ongoing maintenance when and where you need it. Our maintenance contracts our designed around our client’s requirements giving them the peace of mind that their plant and equipment will remain well-maintained and reducing down-time.
Our most important asset is our clients, which is why our company mission is to provide them with a professional and friendly service based on honesty, quality workmanship and customer focus. Our aim is to establish long-term working relationships with our clients by exceeding their expectations at every stage of the service delivery process.
SWEL is dedicated to providing clients with consistently high standards and in many cases exceeding their expectations in relation to quality, reliability and customer service. Our commitment to achieving the highest management standards by the continuous improvement of processes, systems and skills of company personnel is demonstrated through our quality policy with includes the following goals:
- • Ensuring compliance with AS/NZS ISO 9001;
• To provide quality of service above and beyond our customer’s needs;
• To be an employer of choice through recruitment, development and retention of skilled personnel, and
• To be regarded as an industry leader in the fabrication and welding industry.